Awareness
External
Identifies and keeps current on key economic, political & social trends. Understands near-term and long-range plans, and positioning to achieve a competitive business advantage.
Leadership Levels
Organization/Staff
Keeps up-to-date and asks others about key policies and priorities that might affect own area of work.
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Transactional
Keeps abreast of key Organization policies and priorities likely to affect the program area. by reading internal communications, technical journals, and newspapers and by attending meetings.
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Relational
Cultivates a global mind set; scans information sources to identify political, social, economic trends which impact the mission and customers; participates in local, regional and national meetings.
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Transformational
Clearly demonstrates by action an understanding of the national policy making and implementation process.
Competency
Behavior Indicators
Builds consensus through give & take.
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Builds trust through reliability & authenticity.
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Demonstrates understanding, tact & concern.
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Seeks to understand culture, beliefs, values, biases, preferences, feelings, and other drivers of behavior—both conscious and unconscious—in oneself and others.
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Considers and appropriately responds to the needs, feelings, and capabilities of different people in different situations.
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Demonstrates discretion and tact when correcting or questioning another’s idea or action.
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Seeks feedback to avoid blind spots that can misunderstandings.
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Demonstrates respect for the values and ideas of others, even while not agreeing with them.
Reference to Come...
Has a sense of presence and self-assurance; recognizes how emotions and moods affect the organization and adapts accordingly; sets a personal example of expectations; shares credit and gives opportunities for visibility of others.
Leadership Essential
Emotional Intelligence
Training Formula
Increase Personal Effectiveness
The ability to build solid relationships of trust and respect inside and outside the organization. To understand general attitude, temperament, decision-making methods, and communication styles.
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Self-Awareness:
Being aware of your own needs, values and emotions and their impact on your behavior.
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Self-Management:
Keeping your emotional reactions in check, and controlling feelings that could result in destructive behavior.
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Social Awareness:
Being in tune with other's feelings and needs.
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Relationship Management:
The ability to build relationships based on mutual trust and respect.
Training Tools & Resources
Personality
Profile
Values
Assessment
Motivation
Theory
Development Activity
Strategic Skills:
Develop competencies to expand awareness of organizational functions and strategy.
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Interpersonal Skills:
Develop competencies that increase effectiveness to work with and manage other employees or teams.
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Personal Effectiveness:
Competencies related to performance and personal development
Stretch Assignments
